Support Center
Services
Need help or support with RobotShop products or the website? RobotShop is here for you. Choose the type of support you need to access the online help and contact us.
Sales Support
Do you need assistance with your order?
Reach out to us through our support center if you have any questions related to orders, pricing or shipping.
Here are the inquiries we reply to the same day (weekdays)*:
- Inquire about your orders or payment methods.
- Ask for a follow up concerning your shipments.
- Verify product stock and availability.
- Return products.
- Submit a request for repairs, exchanges or warranty issues.
- Request quotes or special orders.
- Get assistance with your account.
* You will receive a copy of all communications by mail.
Consult our Support CenterTechnical Support
Do you need technical help?
In order to better serve you, technical questions are answered by knowledgeable robotics enthusiasts and experts.
Visit robotshop.community 24/7* to:
- Submit questions in a private or public format to obtain technical support for RobotShop products.
- Get help selecting the correct technology for your project.
- Consult our FAQ database to find answers.
- Help others with their projects and technical issues.
- Share your projects, ideas and achievements with the robotics community.
* To learn more, head over to the community Dashboard or read our Use Conditions.
Consult the RobotShop ForumSales Conditions
Contact Customer Service
RobotShop Locations
18005 Lapointe Building 305 Mirabel, Quebec, Canada, J7J 0G2 (Closed to the public)
555 VT Route 78 suite 367 Swanton, Vermont, USA, 05488 (Closed to the public)
Logistics Address for Returns
Unit 1 Station Court, Station Lane, Hethersett, NR93AY United Kingdom (Closed to the public)
Marco Poloweg 10 5928 LE Venlo Netherlands (Closed to the public)